Age Policy
Age Verification Policy at yovovapeofficial.com
At Yovo Vape Official, we are committed to responsible retailing and full legal compliance. We strictly prohibit the sale of vaping products to anyone under the legal smoking age in their jurisdiction.
How Age Verification Works
When you place an order on our website, we are required to verify your age and identity before the purchase can be completed. This is a standard compliance step and helps ensure our products are only delivered to eligible customers.
We may use the information you provide—such as your name, billing address, and shipping details—to perform an automated age verification check. If your information is successfully verified, your order will proceed without delay.
When Additional Verification Is Required
In some cases, our system may not be able to confirm your age automatically. If this happens, we may request additional documentation to complete verification. This may include:
- A clear copy of a government-issued photo ID (such as a driver’s license or passport)
- Additional identity or address confirmation information
- Use of third-party age verification services to ensure compliance with applicable laws
We may contact you via email with instructions if further verification is needed.
Credit Card & Identity Confirmation
To further ensure compliance, the billing information provided must match the cardholder’s identity and legal age requirements. If verification cannot be completed through standard checks, we may request a photo ID and a signed authorization confirming the purchase.
Order Cancellation & Fraud Prevention
If we are unable to verify your age or do not receive the required documents within a reasonable timeframe, your order may be cancelled. Any suspected fraudulent activity will be taken seriously and may be reported to relevant authorities.
Our Commitment
This policy is in place to promote responsible sales practices and ensure that vaping products are only sold to adults of legal age. We appreciate your cooperation in helping us maintain compliance and safety standards.